Vivint Home Security Review – Is It Legit?
Vivint Home Security offers advanced, customizable smart home solutions with professional monitoring, high-quality equipment, and seamless integration for ultimate protection.
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What is Vivint Home Security?
Vivint Home Security is a leading provider of smart home and security solutions in North America. Founded in 1999, the company has grown to become one of the largest home automation and security providers in the United States.
Vivint offers a comprehensive suite of products and services designed to protect homes and provide convenience through advanced technology.
At its core, Vivint is more than just a traditional home security system. It’s an integrated smart home ecosystem that combines security features with home automation capabilities.
This allows homeowners to not only protect their property from intruders but also manage various aspects of their home environment, from temperature control to video surveillance, all from a single platform.
How Does it Work?
Vivint Home Security operates on a fully integrated system that connects various smart devices and sensors throughout your home.
Here’s a breakdown of how the system functions
- Central Control Panel: The heart of the Vivint system is the Smart Hub, a touchscreen control panel that serves as the command center for your entire home security and automation setup.
- Sensors and Detectors: Various sensors are placed around your home, including door and window sensors, motion detectors, glass break detectors, and environmental sensors (like smoke and carbon monoxide detectors).
- Cameras: Indoor and outdoor cameras provide visual surveillance, with features like night vision and two-way audio.
- Smart Devices: The system integrates with smart locks, thermostats, lighting controls, and other smart home devices.
- Mobile App: All components can be controlled and monitored via the Vivint Smart Home app, available for both iOS and Android devices.
When an event triggers a sensor (like a door opening or motion detected), the system sends an alert to the control panel. Depending on your settings, this can trigger an alarm, notify you via the mobile app, or alert the monitoring center. You can then use the app to check camera feeds, disarm the system, or take other actions.
Key Features of Vivint Home Security
Vivint Home Security is renowned for its cutting-edge technology, robust hardware, and seamless integration of smart home features.
Below is a comprehensive breakdown of the key features that set it apart
1. Smart Hub Central Control Panel
- Acts as the central nervous system for all connected devices in the home.
- Highlights
- Touchscreen interface for easy navigation.
- Integrated two-way communication with professional monitoring services.
- Panic button for emergencies.
- Cellular connectivity and battery backup for uninterrupted operation during power or internet outages.
2. Comprehensive Camera Systems
Vivint’s high-definition cameras provide 24/7 monitoring with advanced detection capabilities.
- Doorbell Camera Pro
- Detects packages and sends alerts.
- Two-way talk for communicating with visitors.
- Features a deterrence mechanism with sound and light alerts.
- Outdoor Camera Pro
- Detects and highlights suspicious behavior.
- Uses LED lights and sounds to deter intruders.
- Offers a wide-angle, high-definition video feed, even in low light.
- Indoor Camera
- Live-streaming and recording capabilities.
- Two-way communication, making it ideal for monitoring children or pets.
- Sends instant alerts when motion is detected.
3. Smart Locks
- Allow remote locking and unlocking via the Vivint app or control panel.
- Features
- Manage multiple access codes for family, friends, or service providers.
- Automatic locking when the security system is armed.
- Real-time notifications of lock activities.
4. Environmental Sensors
Vivint provides safety sensors to protect against environmental hazards:
- Smoke Detectors: Detects smoke and heat while communicating with the monitoring team for a quick emergency response.
- Carbon Monoxide Detectors: Alerts residents to dangerous CO levels.
- Water Sensors: Identifies leaks or flooding early to minimize damage.
5. Motion and Entry Sensors
- Detect movement within the home or unauthorized access to doors and windows.
- Sends alerts directly to your mobile app and monitoring professionals.
- Can trigger audible alarms to deter intruders.
6. Smart Home Automation
Vivint’s ecosystem integrates with leading smart home platforms:
- Works seamlessly with Amazon Alexa and Google Assistant.
- Automates tasks such as lighting, temperature control, and garage door operation.
- Customizable routines for events like bedtime or leaving home (e.g., locking doors, adjusting the thermostat, and turning off lights).
7. Vivint Mobile App
- A robust app for complete remote management of your security system.
- Capabilities
- Arm/disarm the system remotely.
- View live and recorded footage from cameras.
- Control smart devices like lights, locks, and thermostats.
- Receive real-time notifications for security events or environmental alerts.
8. Artificial Intelligence (AI) Technology
- AI enhances Vivint’s systems for more accurate and reliable monitoring.
- Key AI Features
- Distinguishes between people, pets, and objects, reducing false alarms.
- Proactive alerts for activities like an open garage door or unattended package.
- Machine learning adapts to user behavior for tailored automation.
Benefits of Vivint Home Security
Implementing a Vivint Home Security system offers numerous benefits
- Enhanced Safety: The primary benefit is increased home security, deterring potential intruders, and providing quick response to emergencies.
- Peace of Mind: Knowing your home is protected 24/7 by professional monitoring can significantly reduce stress and anxiety.
- Home Automation Convenience: Control various aspects success of your home from anywhere, saving time and increasing comfort.
- Energy Efficiency: Smart thermostats and lighting controls can help reduce energy consumption and lower utility bills.
- Remote Access: Monitor and control your home from anywhere using the mobile app.
- Customization: Vivint allows you to customize your system to fit your specific needs and preferences.
- Insurance Discounts: Many insurance companies offer discounts for homes with security systems.
Who Should Consider Vivint Home Security?
Vivint Home Security is well-suited for certain types of homeowners and situations. Here’s a breakdown of who might find Vivint to be the best fit
- Homeowners Seeking Comprehensive Security: If you’re looking for a robust, professionally installed, and monitored security system, Vivint is an excellent choice.
- Smart Home Enthusiasts: Those who want to integrate security with smart home features like thermostats, lights, and locks will appreciate Vivint’s comprehensive ecosystem.
- Tech-Savvy Users: While user-friendly, Vivint’s system offers advanced features that tech enthusiasts will enjoy exploring and customizing.
- Families: Features like two-way talk, live video feed, and custom alerts make Vivint great for families wanting to keep tabs on kids or elderly relatives.
- Those Valuing Professional Services: If you prefer professional installation and ongoing support rather than a DIY approach, Vivint’s full-service model is ideal.
Pros
Seamless combination of security and smart home features.
Vivint manufactures most of its own devices, ensuring quality and compatibility.
Ensures proper setup and functionality of all components.
Adds an extra layer of security and peace of mind.
Person detection, package detection, and other AI-powered capabilities.
Control via app, voice commands, or control panel.
Option for 24/7 video recording with cloud storage.
The unique Car Guard feature extends security to vehicles.
Cons
Vivint typically requires long-term commitments, often 42 or 60 months.
Both upfront and monthly costs tend to be higher than many competitors.
No DIY option, which some homeowners might prefer.
Vivint Pricing and Plans
Vivint’s pricing structure can be complex, as it offers customized packages based on individual needs.
However, here’s a general overview
Equipment Costs
- Starter Kit (including Smart Hub, 2 door/window sensors, 1 motion sensor): $599
- Additional sensors: $50-$100 each
- Cameras: $199-$399 each
- Smart locks: $179-$279 each
- Thermostat: $169
Monitoring Plans
- Smart Security: $29.99/month
- 24/7 professional monitoring
- Mobile app access
- Entry detection
- Smart Home: $39.99/month
- All features of Smart Security
- Smart home integration
- Video Doorbell
- Smart Home Video: $44.99-$49.99/month
- All features of Smart Home
- Video surveillance
- 30-day continuous video recording (for up to 4 cameras)
It’s important to note that prices can vary based on the specific equipment chosen and any ongoing promotions. Vivint also occasionally offers special deals for new customers, which can include free or discounted equipment.
Check for Exclusive Discounts on Vivint Home Security!
Installation Process
Vivint’s installation process is entirely professional, which sets it apart from many DIY systems on the market.
Here’s what you can expect
- Initial Consultation: After you’ve decided on your system components, a Vivint representative will schedule an installation appointment.
- Professional Visit: On the day of installation, a certified Vivint technician will arrive at your home.
- System Setup: The technician will install all components, including the Smart Hub, sensors, cameras, and any smart home devices you’ve chosen.
- Wiring and Power: They’ll handle any necessary wiring and ensure all devices are properly powered.
- Testing: Once installed, the technician will thoroughly test the system to ensure everything is working correctly.
The entire process typically takes 3-4 hours, depending on the complexity of your system and the size of your home. While the professional installation ensures everything is set up correctly, it does mean you’ll need to be home for the installation and can’t start using the system immediately after purchase.
Customer Reviews
Customer feedback on Vivint Home Security has been overwhelmingly positive, with an average rating of 4.85/5.
Sarah M. (Los Angeles, CA)
“Vivint has been a game-changer for my family. The outdoor cameras are exceptional, and the app is so easy to use. I love being able to check on my home when I’m at work or traveling. The professional installation was smooth, and the technician explained everything in detail. It’s a bit pricey, but the peace of mind is worth it.”
Mike L. (Houston, TX)
John K. (Miami, FL)
Conclusion
Vivint Home Security stands out in the crowded home security market as a premium, full-service solution that seamlessly blends advanced security features with comprehensive smart home capabilities.
Its strengths lie in its high-quality, proprietary equipment, professional installation and monitoring, and the depth of integration between security and home automation features.
The system’s ease of use, coupled with advanced features like AI-powered cameras and unique offerings like Car Guard, make it a compelling choice for homeowners seeking a cutting-edge, all-in-one solution.
Despite these considerations, for homeowners who value a comprehensive, professionally managed smart home security system and are willing to invest in quality, Vivint offers a robust solution. Its combination of security, convenience, and advanced technology can significantly enhance home safety and day-to-day living.
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Frequently Asked Questions
Does Vivint have a warranty?
Vivint offers a 120-day warranty on equipment. After this period, repairs and replacements may require additional fees unless you have their Premium Service Plan, which covers ongoing support and maintenance.
Can Vivint’s cameras work without Wi-Fi?
No, Vivint cameras rely on Wi-Fi for connectivity. However, the system has a cellular backup for critical alerts and monitoring in case your internet goes down.
What happens during a power outage?
Vivint systems are equipped with a backup battery, ensuring continued operation for several hours during a power outage. The cellular backup also keeps the system connected to the monitoring team.
Can I add more devices to my Vivint system later?
Yes, Vivint systems are modular, allowing you to add new devices as needed. You can contact customer support to purchase and integrate additional equipment like cameras, sensors, or smart locks.
Does Vivint offer a mobile app?
Yes, the Vivint mobile app is available for iOS and Android. It allows you to control devices, view live video feeds, receive alerts, and manage your security system remotely.
Is Vivint a good option for renters?
Vivint is primarily designed for homeowners, as its installation requires drilling and wiring. Renters should consult with their landlords before installation or explore more flexible, DIY security options.
Does Vivint have a money-back guarantee?
Vivint does not offer a standard money-back guarantee. However, they may provide limited cancellation options within the first few days of installation. Check your contract for specific terms.
Can Vivint detect environmental hazards?
Yes, Vivint provides smoke detectors, carbon monoxide detectors, and water sensors to protect against environmental threats. These devices integrate with the monitoring system for immediate alerts.
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